Shipping within the EU usually takes 2-7 business days. You will receive a tracking number as soon as your package is on its way.

Shipping costs vary by country, please check our shipping conditions.

As long as your order has not yet been shipped, you can contact us as soon as possible to make changes or to cancel.

We accept VISA, Mastercard, Maestro, Shop Pay, Apple Pay, and Google Pay.

Yes, all payments are processed through secure and encrypted payment systems to protect your data as best as possible.

There can be various reasons, such as a failed card check or insufficient funds. Try a different payment method or contact your bank.

You can register your return within 30 days of receipt. Just send us an email, and we will assist you with the return information.

Yes, the customer bears the costs for the return, unless the item has a defect.

As soon as we have checked the return, the refund will be processed within 10 business days via the original payment method used.