Wysyłka

Shipping Terms

We offer reliable shipping within the European Union (EU) through our shipping partner GLS. All orders are delivered quickly and securely to your home.

1. Shipping Areas

We ship to all EU countries (excluding Greece, Malta, and Cyprus). Please note that we currently do not offer shipping outside the EU.

1. Shipping Costs

Shipping costs are calculated based on the destination country and the order value. The exact shipping costs will be displayed in the shopping cart before you complete the checkout process. You can find the current shipping costs in this table:

Countries	Shipping Costs	Free Shipping from
Austria	4 €	100 €
Germany, Netherlands, Poland, Slovakia, Czech Republic	6 €	100 €
Belgium, Denmark, Luxembourg, Slovenia, Hungary	8 €	200 €
Bulgaria, France, Italy, Croatia, Romania	10 €	200 €
Finland, Sweden	12 €	200 €
Estonia, Ireland, Latvia, Lithuania, Portugal, Spain	15 €	200 €

Free shipping is available from the specified order value.

1. Delivery Times

The delivery time for orders within the EU is usually between 2 and 7 business days, depending on the destination. Please note that delays may occur during peak seasons or due to exceptional circumstances.

1. Delivery and Tracking

After your order has been shipped, you will receive a shipping confirmation with a tracking number, allowing you to check the status of your delivery at any time. Please ensure that your delivery address is a valid physical address.

1. Customs Duties and Import Taxes

No customs duties or import taxes apply to deliveries within the EU, as these are already included in the price.

1. Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us immediately. We will investigate the incident and provide a solution, either replacing your package or issuing a refund.

1. Returns and Exchanges

Returns and exchanges are subject to our return policy.

1. Contact

For any questions regarding your shipping, you can reach us at info@bibloo.com at any time.